Semesur Assistance provides an immediate emergency care channel, guaranteeing that 95% of enquiries are handled within 24 hours.
One of Semesur Assistance's greatest strengths is its extensive global hospital network. This gives our patients fast, direct access to thousands of healthcare facilities around the world. Thanks to many years of experience, we have built a comprehensive medical network capable of meeting virtually any healthcare need. No matter where you are, what language you speak, the nature of your condition, or the urgency of the situation, Semesur Assistance has the resources and expertise to provide the best possible solution.
In Spain alone, our network includes more than 300 private hospitals and medical centres located throughout the country. This extensive coverage reaches every province, including Ceuta, Melilla, the Canary Islands, and the Balearic Islands.
Our strength, however, extends far beyond Spain. Our hospital network spans Europe and reaches every continent through direct partnerships with both private and public healthcare providers. In addition to our private medical centres, we work with thousands of public hospitals worldwide. These partnerships enable us to provide medical assistance anytime, anywhere—from the United States to Japan, and from South Africa to Argentina. Our healthcare support is truly global.
Just as importantly, our patients enjoy direct access to high-quality medical care. There are no unnecessary delays or lengthy waiting lists. We offer a dedicated emergency care channel and guarantee that 95% of enquiries are managed within 24 hours. Appointments with medical specialists are also arranged as quickly as possible, ensuring that our patients benefit from a priority service.
This high level of care goes hand in hand with effective cost containment. With decades of experience in the healthcare sector, Semesur Assistance combines excellent medical standards with cost-efficient solutions. Whether patients contact us directly, are referred through their insurance company, or are covered under a reimbursement policy, we always work to provide the best value without compromising quality.
Our patients have access to a full range of medical services, including specialist consultations, hospital admissions, surgical procedures, diagnostic tests, emergency care, and much more—all delivered with carefully controlled costs.
You can access our global hospital network through your private health insurance, travel insurance provider, or by contacting Semesur Assistance directly. Our 24-hour Assistance Line is available at +34 91 10 10 900, or you can complete our online contact form to request a callback or obtain a personalised quotation.
There are many ways to reach us, but they all lead to the same destination: your health.